We no longer use these forums. Forum is left open for general info, but we will not reply to any topics and the forum could be shut down at anytime.
To contact SMJ, visit the website, shoppingmalljapan.com, and visit the "Information" page and click "Contact" for an email address. You can also contact us via Facebook for non-support related questions, link on the site as well. (bottom right of homepage, click FB logo)